Droppy terms of use

These terms govern the use of the Android game Droppy (br.com.hostcapixaba.droppy), its virtual products and the store inside the game. They apply to version 1.19 (versionCode 126), which is the version this site describes.

They do not replace or contradict HostCapixaba's Terms of Use, which govern this website and the services contracted from the company. Where a matter belongs to the site, those apply; where it belongs to the game, these do.

How personal data is handled in the game is set out in the Droppy privacy policy, which forms part of these terms by reference.

The purchase itself happens on Google Play, not in our interface. Your purchasing relationship with Google is governed by the Google Play Terms of Service, which these terms do not alter.

Droppy is licensed for use, not sold. Installing the game grants you a personal, non-exclusive, non-transferable and revocable licence to play Droppy on the devices of your Google Play account, for personal, non-commercial use.

The code, art, music, text, world names, character names and the game's other elements are ours or licensed to us. This licence transfers ownership of none of it.

What the licence does not allow

• modifying, decompiling, disassembling or attempting to extract the game's code, except where applicable law expressly permits it;
• redistributing, selling, renting, sublicensing or publishing the game or its files, in whole or in part;
• using software, modifications or devices to alter how the game works, or to falsify progress, coins, lives, trophies or purchases;
• using Droppy's art, names or brand in a way that implies an association, sponsorship or approval that does not exist.

Recording and publishing your own gameplay — video, stream, screenshot — is allowed, including on a monetised channel, as long as the content is yours and does not distribute the game's files.

Coins, lives, trophies, water fragments and characters are virtual items inside the game. Plainly:

• they have no monetary value, and are not money, credit or a security of any kind;
• they are not transferable: there is no way to pass them to another person, another account or another game, and there is no trading between players;
• they are not redeemable for money, goods or services outside the game;
• they exist only inside the game, and the licence to use them ends when the licence to the game ends.

Coins are earned by playing. Thirteen of the fifteen characters are unlocked with those coins; the other two are paid products, described in section 4. Coins cannot be bought with real money.

Your progress — completed levels, coins, lives, trophies, characters and preferences — stays on your device, as the privacy policy describes. We offer no cloud save, so clearing the app's data or losing the device erases those items, and we have no copy to give back. Android may keep a copy in your Google account's automatic backup, which is yours and Google's, not ours.

No campaign objective requires a purchase: every level can be completed with the starting character. A power shortens the route; it is never the only route.

Droppy 1.19 has six paid products, all processed by Google Play. All of them are one-off purchases: none is a subscription, and none renews by itself.

Non-consumable means the purchase stays: it applies once, is not bought again, and comes back with Restore purchases (section 7). Consumable means the purchase is spent: it delivers a balance or a period, and can be bought as many times as you like.

The two paid characters lock no content: the powers they trigger are the same ones on the free track, and neither is needed to finish the campaign.

lives_unlimited_24h and lives_unlimited_7d are one-off purchases with a duration. This is the point that matters, and it is written here without small print:

• they are not subscriptions. There is no recurring charge, no renewal cycle and nothing to cancel;
• they do not renew by themselves. When the period ends, it ends — there is no new charge, and no automatic extension either;
• the period runs in real time, not in play time: 24 hours means 24 hours on the clock, and 7 days means 7 calendar days, counted from activation;
• closing the game does not pause the period.

What happens when a pass expires

On expiry, the game returns to the normal lives balance: your free lives and any lives you bought as a pack. Nothing else changes — completed levels, coins, trophies, unlocked characters and ad removal all stay exactly as they were. An expired pass erases no progress and undoes no other purchase.

An expired pass is not restored by Restore purchases: it is consumable, it has been spent, and what it delivered was the period. Buying the same pass again starts a new period.

Buying a pass while another is running does not create two parallel countdowns and does not refund the time left on the first. If you want to chain periods, buy the next one once the current one ends.

Without an internet connection

Entitlement to a purchased product holds for up to 24 hours without contacting our server: within that window the game keeps applying what you bought, even offline. The app re-checks that entitlement when the game starts, with a minimum interval of 5 minutes between queries: there is no periodic background query.

That describes how the game behaves, and it is not a guarantee of availability: after 24 hours without reaching the server, the game may stop applying the product until the next successful synchronisation. A pass whose entire period runs in that state may go unused — if that happens to you, write to support with the order number.

Google Play does the billing. Payment happens on the store's native sheet, not in our interface. The game neither sees nor stores card details, names, addresses or identity documents.

The price is whatever Google Play returns, in your account's currency and with your country's taxes. The game invents no price and displays no figure of its own: it shows what the store reports. While a product is unavailable for your account or your country, the in-game store reports it as unavailable and no purchase is possible.

Refunds are requested from Google Play, which processed the payment and applies the refund rules of the platform and of your region. The route is your Google Play account, or Google Play support. We do not process payments and cannot reverse a charge we did not make.

If Google Play refunds or revokes a purchase, the corresponding product stops applying in the game: the character locks again, ad removal stops applying, and a running pass is ended.

If a purchase was charged and not applied in the game, that is a fault and we will fix it: write to support with the order number.

Non-consumable products — the two characters and ad removal — are tied to your Google Play account. When you reinstall the game or change devices, the Restore purchases button in the in-game store asks the store for the list of what that account owns and applies again whatever is there.

Consumable products — the pack of 10 lives and the two passes — do not come back through that button, because they have already been delivered and spent. What the lives pack delivers is the device's lives balance; what a pass delivers is a period.

Restoring depends on the device using the same Google Play account that made the purchase, and on having a connection to query the store. A purchase made on another account cannot be restored on this one — that is the store's rule, not ours.

The in-game store shows the characters, what can be unlocked with coins and what is a paid product. By using it, you agree to:

• pay with a payment method you are authorised to use. If the device is shared or belongs to a family, authentication and payment approval are configured on the Google Play account — the game has no control of its own over that and does not verify who is buying;
• not attempt to obtain a product, coin, life or character by any means other than those provided in the game;
• not abuse refund requests to obtain a product without paying. A purchase revoked by Google Play stops applying in the game, as section 6 says.

We may change the catalogue: add a product, withdraw a product from sale, change what a product delivers in future versions, or adjust the store price. A product withdrawn from sale keeps working for anyone who already bought a non-consumable. What has already been granted is not taken away by a catalogue change.

So that there is no doubt about what you are getting, this is the list of what does not exist in Droppy 1.19:

• accounts and logins. There is no sign-up, no password, and playing requires no account with us;
• cloud saves of ours. Progress stays on the device;
• online leaderboards, online high scores and public profiles.
• Google Play Games integration.
• chat, messaging and sharing between players.
• buying coins with real money. Coins are earned by playing.

If any of these ever comes to exist, it will be described here and in the privacy policy before being announced as a feature of the game.

Droppy's channel is droppy@hostcapixaba.com.br. The support page says what to include so that the reply solves it first time — device model, Android version and, for purchases, the Google Play order number.

Requests about personal data, including deletion, go to the same address. The data deletion page explains what exists on the device, what exists on our server, and today's limits.

Droppy is offered as it is in each version. We work to fix faults and keep the game running, and we promise no more than that:

• we do not promise that the game is free of faults, or that it runs without interruption on every device or every version of Android;
• we do not promise that a product, character, world, level or power will stay available or identical in future versions;
• we do not promise continuous availability of the service that verifies purchases. While it is down, a purchase may take time to apply, and an entitlement already granted holds for up to 24 hours offline, as section 5 says. In that case try Restore purchases later, and write to support if it does not resolve;
• we are not answerable for what is outside our control — the store, the device, the operating system, the network, your Google account's backup, and the content of advertisers' ads.

The ads shown in the game come from Google's advertising platforms. Their content belongs to the advertiser, and what happens after you open an ad is governed by Google's and the advertiser's policies.

We may suspend or end the licence of anyone who tampers with the game or abuses the store, in the cases described in sections 2 and 8. Nothing in these terms restricts the consumer rights your country's law grants you and that cannot be waived.

When these terms change, the new text is published on this same page and the date at the top is updated. If the change is significant — a new product, a change in what a product delivers, or the arrival of a feature that does not exist today — it will also appear in the app's release notes.

Continuing to use the game after the update date means the updated version applies to you. If you do not agree with the terms, you can uninstall the game.

These terms exist in English and in Portuguese. Where the two versions disagree, the Portuguese text prevails.

Droppy is developed and published by HOST CAPIXABA LTDA, company registration (CNPJ) 44.185.415/0001-52, a Brazilian company based in Espírito Santo.

Contact for matters concerning the game, including these terms: droppy@hostcapixaba.com.br.

The purchase, the payment and the refund are your relationship with Google, governed by the Google Play Terms of Service.

These terms are governed by Brazilian law, because Brazil is where the publisher of the game is established.

That does not reduce the rights the law of your own country already gives you. Droppy is published in eight languages and can be installed in any country where Google Play distributes it. Where the law of your country of residence has consumer-protection or data-protection rules that cannot be set aside by contract, those rules apply, and they prevail over any part of these terms that says otherwise.

Nothing here requires you to litigate away from home: you may turn to the consumer-protection bodies and the competent courts of the place where you live, wherever the law there allows it.

Because the purchase, the payment and the refund are your relationship with Google (section 6), the regional rights attached to the sale — withdrawal periods, statutory warranty and complaint channels, where they exist — follow the Google Play Terms of Service and the law of your country, not these terms.

If any part of these terms is held invalid in your country, only that part stops applying; the rest remains in force.